New Hampshire Retirement System
Technology Accessibility Statement & Report

Introduction

The New Hampshire Retirement System (NHRS) is committed to ensuring that our website and digital applications are accessible to all users. Accessibility is an ongoing priority, and we are continually working to improve our platforms as new technologies and opportunities emerge.

This statement reflects NHRS' dedication to providing equal access to information and services for individuals of all abilities.

Accessibility Standards and Guidelines

NHRS' accessibility efforts are guided by:

  • New Hampshire state law governing accessibility requirements
  • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, a widely recognized set of standards for digital accessibility

By following these standards, NHRS aims to ensure that our digital services are usable by everyone, regardless of ability.

Commitment to Continuous Improvement

NHRS views accessibility as an ongoing responsibility. Our efforts are part of a broader commitment to making meaningful and lasting improvements in the accessibility of all NHRS services.

Key components of our accessibility approach include:

  • Regular review and updates to website and application features
  • Incorporating user feedback to improve accessibility
  • Providing training and resources for staff to support accessibility initiatives

Web Accessibility Report

Effective Date: September 2025

This report outlines NHRS' plan to bring all digital platforms into full compliance with WCAG 2.1 Level AA standards.

Goals

  1. Evaluate existing digital platforms to identify accessibility gaps
  2. Develop a comprehensive roadmap for compliance
  3. Implement updates and improvements to meet WCAG 2.1 Level AA requirements
  4. Maintain compliance through ongoing monitoring and updates

Next Steps

  • Conduct an accessibility audit of NHRS' website and applications
  • Prioritize areas requiring immediate updates
  • Establish timelines for phased implementation of changes
  • Provide regular progress reports to stakeholders

NHRS Web Accessibility Progress

NHRS Web Accessibility Progress: Current status and completion timeline for digital accessibility improvements across all platforms and systems

Feedback and Support

Email Support

Contact us at public_relations@nhrs.org. Be sure to include "Accessibility" in the subject line and make sure the email contains:

  • A brief description of the issue you are experiencing
  • The webpage address or application name you are trying to access
  • The best way to contact you

Phone Support

For All Accessibility Concerns

NHRS will make every reasonable effort to address and resolve your concern promptly. We are committed to continually improving our website and IT applications to better serve all users and welcome your questions, feedback, and suggestions for enhancing accessibility.