NHRS Employer Contacts

Employer Audit
(603) 410-3681; info@nhrs.org
Audit questions; interpretation of RSA 100-A and administrative rules; employer education; reports of non-compliance; exemption of certain positions from mandatory participation for elected and appointed officials, unclassified and non-classified employees of the state, and chief administrative officers of cities and towns 

Employer Reporting and Payment
(603) 410-3532; exceptions@nhrs.org
Questions regarding monthly wage and contribution file submissions; rejected batches; XML file uploads; web entry; contribution rates; employer contact changes; voucher completion; exceptions and retiree reporting questions/errors. 

Employer Reconciliation, Refunds, and Penalties
(603) 410-3676; info@nhrs.org 
Questions regarding payment/refund requests; reporting and payment penalties and employer reconciliation. 

Member Accounting 
(603) 410-3500, Press 3; info@nhrs.org
Enrollment; beneficiary changes; name changes; address changes 

Member Benefits
(603) 410-3500, Press 3; info@nhrs.org
Reporting the death of a member

Member Education Sessions
(603) 410-3648; public_relations@nhrs.org
Questions regarding Member Education Sessions; requests to host a Member Education Session

Insurance and Medical Subsidy
(603) 410-3675; info@nhrs.org
Insurance or Medical Subsidy related questions

DRS Support
(603) 410-3508; drssupport@nhrs.org
Username and password requests to access the DRS