NHRS to Discontinue Mailing ACH Advices

Change will impact beneficiaries who take advantage of Electronic Direct Deposit

Dec 18, 2014
  • Retirees

For Immediate Release: July 31, 2014
Contact: NHRS Retiree Services (603) 410-3671; [email protected]

CONCORD, N.H. – The New Hampshire Retirement System (NHRS, the retirement system) will discontinue mailing paper ACH advices to benefit recipients who utilize Electronic Direct Deposit (EDD).

ACH advices – which look like a typical paycheck stub and list any deductions and taxes taken out of the gross pay amount – had been mailed three times per year, in January, July, and December.  This change is being made as part of the retirement system’s ongoing efforts to conserve environmental resources and reduce administrative and mailing costs.

Benefit recipients continue to have the ability to view and print out monthly advices going back several years, via My Account, the retirement system’s secure online portal.

Below are some answers to other common questions concerning this change:

Why would I want to view my advices online?

By viewing advices online, beneficiaries are able to access them as soon as they are available – earlier than we can mail them. My Account also provides an archive of every monthly benefit payment, which is useful for beneficiaries who wish to review changes to taxes and other deductions over the years.

What if I don’t have a My Account?

It’s easy to register for My Account, which is a safe, secure online portal for members and retirees.
1. Look for the My Account link on every page of this website.
2. Click on the My Account link and follow the registration instructions. Step-by-step registration instructions are available here.

What if I want to continue receiving my advices in the mail?

If you are unable to access statements via My Account, NHRS can mail you an income verification upon request.  Beneficiaries may also request an income verification form at any time; this document is typically required by lenders for some financial transactions, such as securing a loan.

I still get my check mailed to me. Am I affected?

No. Anyone who receives checks by mail is unaffected. Nearly 90 percent of NHRS benefit recipients currently enjoy the safety and convenience of electronic direct deposit. To learn more, click here.

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The New Hampshire Retirement System provides retirement, disability, and death benefits to its eligible members and their beneficiaries.  The State of New Hampshire and more than 470 local government employers participate in NHRS for their employees, teachers, firefighters, and police officers.  NHRS has approximately 49,000 active members and 30,000 pension recipients. NHRS administers a defined benefit plan qualified as a tax-exempt entity under sections 401(a) and 501(a) of the Internal Revenue Code.

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